Privacy Policy

This policy is effective as of 15 April 2022.

Your privacy is important to us. It is our policy to respect your privacy regarding any information we may collect from you across our website and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we're collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we'll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

We don't share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

Cookie policy

This cookie policy ("Policy") describes what cookies are and how Website Operator ("Website Operator", "we", "us" or "our") uses them on the our website and any of its products or services (collectively, "Website" or "Services").

You should read this Policy so you can understand what type of cookies we use, the information we collect using cookies and how that information is used. It also describes the choices available to you regarding accepting or declining the use of cookies. For further information on how we use, store and keep your personal data secure, see our Privacy Policy.

What are cookies?

Cookies are small pieces of data stored in text files that are saved on your computer or other devices when websites are loaded in a browser. They are widely used to remember you and your preferences, either for a single visit (through a "session cookie") or for multiple repeat visits (using a "persistent cookie").

Session cookies are temporary cookies that are used during the course of your visit to the Website, and they expire when you close the web browser.

Persistent cookies are used to remember your preferences within our Website and remain on your desktop or mobile device even after you close your browser or restart your computer. They ensure a consistent and efficient experience for you while visiting our Website or using our Services.

Cookies may be set by the Website ("first-party cookies"), or by third parties, such as those who serve content or provide advertising or analytics services on the website ("third party cookies"). These third parties can recognize you when you visit our website and also when you visit certain other websites.

What type of cookies do we use?

Necessary cookies

Necessary cookies allow us to offer you the best possible experience when accessing and navigating through our Website and using its features. For example, these cookies let us recognize that you have created an account and have logged into that account to access the content.

Functionality cookies

Functionality cookies let us operate the Website and our Services in accordance with the choices you make. For example, we will recognize your username and remember how you customized the Website and Services during future visits.

Analytical cookies

These cookies enable us and third-party services to collect aggregated data for statistical purposes on how our visitors use the Website. These cookies do not contain personal information such as names and email addresses and are used to help us improve your user experience of the Website.

Social media cookies

Third-party cookies from social media sites (such as Facebook, Twitter, etc) let us track social network users when they visit our Website, use our Services or share content, by using a tagging mechanism provided by those social networks.

These cookies are also used for event tracking and remarketing purposes. Any data collected with these tags will be used in accordance with our and social networks' privacy policies. We will not collect or share any personally identifiable information from the user.

What are your cookie options?

If you don't like the idea of cookies or certain types of cookies, you can change your browser's settings to delete cookies that have already been set and to not accept new cookies. To learn more about how to do this or to learn more about cookies, visit
internetcookies.org

Changes and amendments

We reserve the right to modify this Policy relating to the Website or Services at any time, effective upon posting of an updated version of this Policy on the Website. When we will revise the updated date at the bottom of this page. Continued use of the Website after any such changes shall constitute your consent to such changes. Policy was created with WebsitePolicies.

Acceptance of this policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By using the Website or its Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to use or access the Website and its Services.

Contacting us

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to our use of cookies, you may contact us.

This document was last updated on April 15, 2022

Frequently Asked Questions

How quickly can you come out for service?

A: We pride ourselves on fast response times. In most cases, we can schedule same-day service anywhere in the Arizona Valley, especially during peak heat waves or emergencies.

Do you service all HVAC brands and systems?

A: Yes! Our technicians are trained to work on all major heating and cooling brands, makes, and models. Whether it’s an older unit or the latest high-efficiency system, we’ve got you covered.

How often should I schedule HVAC maintenance?

A: For Arizona’s climate, we recommend having your system serviced twice a year—once in the spring for your AC and once in the fall for your heating system. Regular maintenance helps prevent costly breakdowns and extends the life of your equipment.

What areas of Arizona do you service?

A: We serve the entire Phoenix Metro and surrounding Valley cities, including Mesa, Gilbert, Chandler, Scottsdale, Tempe, Queen Creek, Glendale, and more.

Do you provide emergency HVAC services?

A: Yes. HVAC problems rarely happen at convenient times. That’s why we offer emergency services to restore your comfort as quickly as possible, day or night.

What Is the Most Common AC Repair?

The most common AC repair involves fixing issues with refrigerant leaks or low refrigerant levels, which prevent the system from cooling properly. Other frequent repairs include replacing faulty capacitors, cleaning or changing clogged air filters, and repairing worn contactors in the electrical system. Learn More Here.

What is the most common HVAC problem?

The most frequent HVAC issue homeowners face is a dirty air filter. When filters become clogged with dust, pet hair, or debris, airflow is restricted, forcing the system to work harder. This can lead to poor cooling or heating performance, higher energy bills, and even damage to components like the blower motor or compressor. Learn More Here.

What is an HVAC contractor?

An HVAC contractor is a licensed professional who installs, repairs, and maintains heating, ventilation, and air conditioning systems, ensuring your home stays comfortable year-round. Learn More Here.

What are the signs my air ducts need cleaning?

Common signs include dust buildup on furniture soon after cleaning, musty or unpleasant odors when the AC runs, uneven airflow between rooms, visible mold inside vents, or worsening allergy and asthma symptoms. These are clear indicators it’s time to schedule professional duct cleaning. Learn More Here.

What is the life expectancy of an air conditioner?

Most central air conditioners last 15–20 years with regular maintenance. Window units typically last 8–10 years, while ductless mini‑splits can go 20+ years. If your system needs frequent repairs or struggles to cool, it may be nearing the end of its lifespan. Learn More Here.

What is the 3 minute rule for air conditioners?

The 3‑minute rule means you should wait at least three minutes after turning your AC off before switching it back on. This pause allows refrigerant pressure inside the system to stabilize, protecting the compressor from strain. Ignoring the rule can lead to short cycling, mechanical stress, and costly repairs. Learn More Here.

What is the $5000 rule for AC?

The $5000 rule is a guideline to help decide whether to repair or replace your air conditioner. Multiply the unit’s age by the estimated repair cost. If the result is more than $5000, replacement is usually the smarter choice. If it’s less, repair may be more cost-effective. This rule balances repair expenses against the system’s remaining lifespan. Learn More Here.

Is it cheaper to repair or replace an AC unit?

In most cases, repairing an AC unit is cheaper upfront, especially if the issue is minor (like a faulty capacitor, refrigerant leak, or clogged drain line). However, replacement may be more cost-effective in the long run if your unit is over 10–15 years old, requires frequent repairs, or has poor energy efficiency. A new system can lower utility bills and provide more reliable cooling, making it a better investment over time. Learn More Here.

Can I clean air ducts myself?

Yes, you can handle light dust near vent openings with a shop vac or brush. However, deeper buildup, mold, or weak airflow usually requires professional duct cleaning. A pro has the equipment to reach the entire system safely and thoroughly. Learn More Here.

Which is better AC or HVAC?

Neither is universally “better” — it depends on your needs. AC (air conditioning) provides cooling only, making it a cost-effective choice if your main concern is hot weather. HVAC (heating, ventilation, and air conditioning) is a full system that manages heating, cooling, and indoor air quality year-round. Homeowners in warmer climates may find AC sufficient, while those needing both heating and cooling benefit more from HVAC’s versatility. Learn More Here.

TESTIMONIALS

What others are saying

"The BEST"

"The BEST! So glad we used FTHC for our AC tune up! Matthew and Seth were professional, on time and made sure our unit was all set for the AZ heat! Honest, hardworking and great pricing! Highly recommend!." - Becca S.

"Super Responsive"

"Fast Track is the best! Matthew with FTHC was awesome and super responsive. They were very professional, on time and did Ana amazing job checking our system out for a tune up." - Tristan S.

"Clearly Knowledgeable"

"I had Fast Track Heating and Cooling service our two AC units before the summer heat kicked in. They were prompt, professional, and clearly knowledgeable." - Sarah M.

"Honest Price"

"I had a great experience with FTHC! Matthew & Seth were prompt, professional, and quickly resolved the issue with my HVAC system. They explained everything clearly and provided an affordable & honest price." - Buck S.

Need Help?

Our friendly team is here to answer your questions and guide you to the right solution. From quick repairs to full system installs, we’ve got you covered—just reach out and we’ll take care of the rest.

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